AIWriteGo Privacy Policy

Effective: March 7, 2025

At AIWriteGo ("AIWriteGo", "our", "us" or "we"), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. Our Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website (aiwritego.com) and other AIWriteGo services (our "Service"). It also describes your privacy rights.

This Privacy Policy does not apply to data that we process on behalf of customers of our business offerings, such as the AIWriteGo API, or to any employment-related personal information processed in consideration of employment with AIWriteGo.

For individuals in the European Economic Area, United Kingdom, and Switzerland (collectively, "Europe"), for Europe-specific additional information not already discussed on this page, please see AIWriteGo's Europe Privacy Policy Addendum.

1. About AIWriteGo

AIWriteGo is a company working on building artificial intelligence tools to help users create high-quality written content. We are guided by our mission to empower everyone with AI-assisted writing capabilities. More information about AIWriteGo's development and data controls is available in our FAQs and website.

2. Personal information we collect (Notice at collection)

We may collect personal information from you and about you. Some examples of the information we may collect, how we may collect it, how we may use it, and how we may disclose it are described below. Please note that we do not sell personal information or share personal information for targeted or cross-contextual advertising purposes.

Account Data

If you create an account with us, we collect your name, contact information, account credentials, and date of birth. If you log into our Service using a third-party service, such as Google or Apple, that third-party will send your information to us at your direction.

• How we may collect it: Directly from you or from a third-party (ex., Google or Apple).
• How we may use it: To provide, analyze, and maintain our Service; to provide support and assistance in relation to our Service; to develop and improve our Service and to conduct research; to communicate with you; to ensure the security and integrity of our Service; for legal purposes.
• How we may disclose it: To our contracted service providers; in connection with business transfers, for legal purposes; to our related companies; and to third-parties with which you interact or share information.

Payment Data

Where payment is required to access the Service (ex., if you are paying for a subscription), we may have a third-party process payment information, such as payment card information, and details regarding your transactions for us.

• How we may collect it: Through a third-party processor (ex., Stripe).
• How we may use it: To provide, analyze, and maintain our Service; to provide support and assistance in relation to our Service; to ensure the security and integrity of our Service; for legal purposes.
• How we may disclose it: To our contracted service providers; in connection with business transfers, and for legal purposes.

User Content

You may provide personal information in prompts and other content you upload ("Input"). Outputs of the Service ("Output"), including responses our AI generates, are based on your Input (together, "User Content"). If you include personal information in Inputs you provide to the Service, this information may be reproduced in the Output. We ask that you do not include personal information in your Inputs, however, we cannot control what you provide to us.

• How we may collect it: Directly from you.
• How we may use it: To provide, analyze, and maintain our Service; to provide support and assistance in relation to our Service; to develop and improve our Service and to conduct research; to ensure the security and integrity of our Service; for legal purposes.
• How we may disclose it: To our contracted service providers; in connection with business transfers, for legal purposes; and to our related companies.

Technical Data

Technical data includes information such as your IP address, device type, country from which you access, analytics information, browser type and version, browser plug-in types and versions, and operating system. This may also include information about your use of the Service and how you interact with the Service, including the types of content you create, the features you use, pages you view and your content generation history.

• How we may collect it: Automatically when you use or interact with the Service, including through analytics tools.
• How we may use it: To provide, analyze, and maintain our Service; to provide support and assistance in relation to our Service; to develop and improve our Service and to conduct research; to communicate with you; to ensure the security and integrity of our Service; for legal purposes.
• How we may disclose it: To our contracted service providers; in connection with business transfers, for legal purposes; and to our related companies.

Location Data

We may determine the general area from which your device accesses our Services based on information like its IP address. We obtain your consent prior to collecting precise location information.

• How we may collect it: Directly from you or from third-party services that you use.
• How we may use it: To provide, analyze, and maintain our Service; to ensure compliance with regional requirements; to ensure the security and integrity of our Service; for legal purposes.
• How we may disclose it: To our contracted service providers; in connection with business transfers, for legal purposes; and to our related companies.

3. How we may use personal information

We may use your personal information for a variety of purposes:

• To provide, analyze, and maintain our Service: For example, to generate AI content based on your inputs or to process payments for subscriptions.
• To provide support and assistance: For example, to troubleshoot problems and to provide customer support.
• To develop and improve our Service: For example to develop new features, to train our models, to identify usage trends, and for data analysis.
• To communicate with you: For example, to send you information about our Service, updates, or changes.
• To ensure security: For example, to protect our Services and to detect and prevent fraud or unauthorized use.
• For legal purposes: For example, to comply with our legal obligations and to protect rights, privacy, and safety.

4. How we may disclose personal information

We may disclose your personal information to:

• Contracted service providers: To assist in providing the Service or performing business operations.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition.
• Legal purposes: To comply with laws or to respond to lawful requests and legal process.
• Related companies: To our related companies when necessary to fulfill your requests.

5. Retention of personal information

We retain your personal information where we have an ongoing legitimate business need to do so. We may retain your information:

• When we have a legal obligation to do so
• To address and resolve requests and complaints
• To protect the safety, security, and integrity of our business
• For litigation, regulatory or other legal matters

If you delete your account, we will delete your data within 30 days unless it is necessary to retain it for legal, compliance, or safety purposes.

6. Marketing

We do not collect and use your personal information for marketing purposes and do not share your personal information with third-parties for the purpose of marketing.

7. Security of personal information

AIWriteGo implements commercially reasonable technical, administrative, and organizational measures to protect personal information. However, no security measure is 100% secure. You are responsible for protecting your login credentials and limiting access to your devices.

8. Children under the age of 13

Our Service is not directed at children under the age of 13 and we do not knowingly collect any personal information from them. Parents of teenagers between 13 and 17 years old must agree to the Terms of Service and should monitor their teenagers' use of the Service. If you are aware that we may have inadvertently collected personal information from a child under 13, please contact us at [email protected].

9. Privacy rights and choices

Depending on your location, you may have certain rights regarding your personal information:

• Right to access, correct, update or delete your personal information
• Right to withdraw consent
• Right to submit requests through an Authorized Agent
• Right to be free from discrimination for exercising your rights
• Right to appeal our decisions about your rights requests

To exercise these rights, please contact [email protected] with your full legal name, date of birth, email address, and physical address.

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page. Your continued use of the Service after any changes constitutes acceptance of those changes.

11. How to contact us

For privacy-related questions or complaints, please contact:

Email: [email protected] Address: [Your Company Address]

For users in the EU/UK: [EU/UK Representative Details]

Data Protection Officer: [DPO Contact Information]